Shipping

We want your The Skin Theory experience to be as smooth as your skin. Here’s everything you need to know about how we get your orders to you — and what happens if something goes wrong.

Delivery Information

Where we deliver

We deliver to all provinces across South Africa, including Gauteng, Western Cape, KwaZulu-Natal, Eastern Cape, Limpopo, Mpumalanga, North West, Free State, and the Northern Cape. We use trusted courier partners to ensure your order arrives safely and on time.

Processing time

Orders are processed and dispatched within 1–2 business days of payment being confirmed. Orders placed over weekends or public holidays will be processed on the next available business day.

Delivery timeframes

Standard delivery: 2–4 business days for major urban areas (Johannesburg, Cape Town, Durban, Pretoria).

Remote areas: 3–5 business days.

Please note that delivery times may vary during peak periods such as Black Friday and the festive season.